Return Policy
Return Policy
We want you to be happy with your purchase! If you’re not completely satisfied, we’re happy to accept eligible returns within 30 days of purchase.
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Items must be unused, unopened, unwashed, uncut, and in their original condition.
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All fat quarters and sale items are final sale.
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Proof of purchase, such as a receipt or order confirmation, is required for returns.
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Approved returns may be refunded to the original payment method. Shipping charges are non-refundable unless the item was received damaged, defective, or incorrect.
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Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective item.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. We’ll work with you to arrange a replacement, exchange, or refund.
We reserve the right to refuse returns that do not meet the conditions outlined above.
Thank you for supporting City Made Quilts!