Return Policy

Return Policy

We want you to be happy with your purchase! If you’re not completely satisfied, we’re happy to accept eligible returns within 30 days of purchase.

  • Items must be unused, unopened, unwashed, uncut, and in their original condition.

  • All fat quarters and sale items are final sale. 

  • Proof of purchase, such as a receipt or order confirmation, is required for returns.

  • Approved returns may be refunded to the original payment method. Shipping charges are non-refundable unless the item was received damaged, defective, or incorrect.

  • Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective item.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. We’ll work with you to arrange a replacement, exchange, or refund.

We reserve the right to refuse returns that do not meet the conditions outlined above.

Thank you for supporting City Made Quilts!